Oak Ridge Electric Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for oak ridge electric bill pay by using the official links that we have provided below.

Billing – Oak Ridge Electric Department

http://ored.oakridgetn.gov/request-service/billing/

For account services including setting up new residential or business services, bill payment , bill disputes, disconnecting residential or business services, …

Account Login – Oak Ridge, Tennessee

https://customerservice.oakridgetn.gov/css/public/login/form

Welcome to City of Oak Ridge Customer Self-Service (CSS) system. With CSS you can access account information, view your bill, make payments and place requests or inquiries. If you have …

Frequently Asked Questions

How do I pay my Oak Ridge utility bill?

Pay in person or by mail To pay your utility bill in person or by mail, make your check out to Oak Ridge Utility District, and reference your account number. Then drop it off anytime Monday through Friday from 8 a.m. – 5 p.m. at our office: 120 S. Jefferson Circle, Oak Ridge, TN 37830. Or, mail it to the same address.

What does Oak Ridge’s New billing software mean for customers?

“Our new software will allow us to provide residents with up-to-date information about account payments and usage,” Oak Ridge City Manager Mark Watson said. Customers can continue to pay their bill online with a credit card.

Where is the utility business office in Oak Ridge?

Directions to the Utility Business Office – 200 S. Tulane, Oak Ridge, TN 37830 (next to the Police Department)

Is the city of Oak Ridge threatening to cut your electricity?

Customers in the City of Oak Ridge area are receiving calls from someone posing as a Knoxville Utilities Board or City of Oak Ridge employee threatening to cut their electricity in 30 minutes due to non-payment. Please be aware that the City does not contact its customers and request payment over the phone.

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