Norwich Public Utilities Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for norwich public utilities bill pay by using the official links that we have provided below.

Online Bill Payment Site Maintenance – Norwich Public Utilities

https://norwichpublicutilities.com/online-bill-payment-site-maintenance/

NPU’s online bill payment site will be temporarily unavailable during system maintenance on Sunday, June 30, 2019 between 5 AM – 8 AM.

Home – Welcome to Norwich Public Utilities

https://norwichpublicutilities.com/

Norwich Public Utilities (NPU) employees completed another successful fundraising campaign for the United Way of Southeastern Connecticut, raising $20,319. New utility rates go into effect on November 1, 2021. The 2020 Water Quality Report is now available.

Frequently Asked Questions

Who processes payments for Norwich Public Utilities (CT) services?

doxo processes payments for all Norwich Public Utilities (CT) services, including Water & Sewer, Gas and Electric. Common questions, curated and answered by doxo, about paying Norwich Public Utilities (CT) bills.

When do new utility rates go into effect in Norwich?

New utility rates go into effect on November 1, 2021. Norwich Public Utilities (NPU) provides four utilities to the City of Norwich – natural gas, electricity, water and wastewater collection.

How do I make a payment to Norwich University?

If you’ve been designated an authorized payer on behalf of a student, make your payment by choosing a program-level below. Norwich University accepts Western Union payments, please visit our informational page for details.

Where does Norwich get its water from?

Established in 1904, the Norwich Public Utilities System is currently obtaining its supply from a blend of surface water sources: the Dr. Charles W. Solomon Water Treatment Plant, which draws water from the Deep River Reservoir located in Colchester, and the Stony Brook Treatment Plant and Reservoir located in Montville.

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