Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for nbu bill pay by phone by using the official links that we have provided below.
Ways to Pay – New Braunfels Utilities Website
Call our automated phone payment service 24-hours a day, seven days a week. Simply dial 1.844. 863.7360 to make your payment from a checking or savings account, or with Visa, MasterCard, and Discover.
Customer Service – New Braunfels Utilities Website
https://www.nbutexas.com/customer-service/
New Braunfels Utilities bills for these City services. For billing and service inquiries, contact the City of New Braunfels, 830.221.4040. Solid Waste and … 8400 or through the automated phone payment system by calling 844.863.7360. We accept Visa, MasterCard, and Discover. All you need is your account number, the … Ways to Pay · Start, Stop, and Transfer Services · Managing Utility Costs · Join Our Team.
Ways to Pay – New Braunfels Utilities Website
https://www.nbutexas.com/ways-to-pay/
Simply register your account with Customer Connect and log in to view your account information and balance. Call our automated phone payment service 24-hours a day, seven days a week. Simply dial 1.844.863.7360 to make your payment from a checking or savings account, or with Visa, MasterCard, and Discover.
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Frequently Asked Questions
Where can I purchase a NBU utility bill assistance certificate?
The certificates are available for purchase from an NBU Customer Service Representative at the Main Office located at 263 Main Plaza in Downtown New Braunfels or call 830.629.8400 for more information. The NBU Utility Bill Assistance Program is designed to aid customers in our service area who are experiencing extreme hardship and financial need.
What is NBU customer connect?
Customer Connect is a website for NBU customers that allows customers to log in at any time to view their most up-to-date usage information. In order to access this new online tool, NBU customers must create a Customer Connect account.
How do I pay my New Braunfels utilities bill?
Our goal is to make paying your New Braunfels Utilities (NBU) bill as easy, convenient, and secure as possible. We offer a variety of payment methods. Payments can be made at our downtown office located at 263 Main Plaza, or by calling our automated phone payment service at 1.844.863.7360 when paying with Visa, MasterCard, Discover, or E-check.
How do I sign up for the NBU care program?
If you are interested in signing up for this program, call Customer Service at 830.629.8400 or sign up in person at the Main Plaza Office, located at 263 Main Plaza, to complete the application. For more information view our Budget Billing page. NBU Care Certificates are a great gift idea for those hard-to-buy-for people on your list.