Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for nbu bill pay by using the official links that we have provided below.
Residential and Commercial Service – New Braunfels Utilities …
To enroll, log in to your online account and click “ Pay Your Bill ” at the top right of the page, which will direct you to our third-party managed payment portal … Ways to Pay · Start, Stop, and Transfer Services · Managing Utility Costs · Join Our Team. Billing & Payment Options · Start/Stop/ Transfer Service · Tree Trimming · Understanding Your Bill · Electric, Water, and Watewater Rates · Contact Customer Service. Can I pay my utility bill using a credit card?
Ways to Pay – New Braunfels Utilities Website
https://www.nbutexas.com/ways-to-pay/
New Braunfels Utilities offers two convenient automatic payment methods: Auto Pay – The auto-pay payment option is managed by a third-party Merchant Card Service Provider, under contract with NBU, and allows customers to have their NBU bill balance automatically deducted from a checking, savings, or credit card account. Prior to each payment, you will receive a bill notifying …
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Frequently Asked Questions
What is the NBU utility bill assistance program?
The NBU Utility Bill Assistance Program is designed to aid customers in our service area who are experiencing extreme hardship and financial need.
Where can I get a gift certificate for my NBU Bill?
Those receiving gift certificates can bring them to the NBU Main Office or mail them in with their monthly bill payment. The certificates are available for purchase from an NBU Customer Service Representative at the Main Office located at 263 Main Plaza in Downtown New Braunfels or call 830.629.8400 for more information.
How do I pay my New Braunfels utilities bill?
Our goal is to make paying your New Braunfels Utilities (NBU) bill as easy, convenient, and secure as possible. We offer a variety of payment methods. Payments can be made at our downtown office located at 263 Main Plaza, or by calling our automated phone payment service at 1.844.863.7360 when paying with Visa, MasterCard, Discover, or E-check.
How do I create an NBU customer connect account?
In order to access this new online tool, NBU customers must create a Customer Connect account. Please enter all of the required information for your new account and click ‘Register’. An activation link will then be sent to your email.