Idaho Falls Utilities Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for idaho falls utilities bill pay by using the official links that we have provided below.

City of Idaho Falls | Utilities Portal

https://portal.idahofallsidaho.gov/

View your account information and activity online . · Sign up for paperless billing , budget billing and automatic payment via bank draft or credit card. · Request … Welcome to the City of Idaho Falls Utilities . Here you can access account information, view your bill , make payments and place requests or inquiries.

City of Idaho Falls | Utilities Portal

https://portal.idahofallsidaho.gov/

Account Login. Welcome to the City of Idaho Falls Utilities. Here you can access account information, view your bill, make payments and place requests or inquiries. To login, enter your Email Address and Password in the fields below. Email Address Password. For new user account registration Click Here.

Frequently Asked Questions

What are the hours of the Idaho Falls utility department?

The City of Idaho Falls Utility Department is open to the public Monday thru Friday from 8 AM to 5 PM (excluding holidays). The Utility Department is located at 308 Constitution Way Idaho Falls ID 83402. Our office is able to install new residential and commercial service, transfer service and disconnect utility accounts.

How do I pay my Post Falls utility bill?

You can pick one up at Post Falls City Hall in the Utilities Department on the 2nd floor. Or Download a Copy NEW – The City is adding a new payment option, a toll-free pay-by-phone service. The phone number to use for the IVR (Interactive Voice Response) is 844-776-3255 or call Utility Billing at (208) 777-4504 to be transferred to IVR payments.

How do I request services from Idaho Falls power?

For Fiber Optic service please contact Idaho Falls Power at 208-612-8725. Request for utility services are also available online and though the customer self-service portal. The Utility Billing Department can also help you with billing questions, establish budget billing, as well as Auto Pay.

Where can I pay my city utility bill?

There are two City Utility drop boxes located at City Hall for payments after hours. 2021 Recycling Calendars are available. You can pick one up at Post Falls City Hall in the Utilities Department on the 2nd floor. Or Download a Copy NEW – The City is adding a new payment option, a toll-free pay-by-phone service.

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