Idaho Falls Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for idaho falls bill pay by using the official links that we have provided below.

City of Idaho Falls | Utilities Portal

https://portal.idahofallsidaho.gov/

Information regarding Idaho Falls Utilities with how to pay your bills online or over the phone. Welcome to the City of Idaho Falls Utilities. Here you can access account information, view your bill , make payments and place requests or inquiries.

City of Idaho Falls | Utilities Portal

https://portal.idahofallsidaho.gov/

Welcome to the City of Idaho Falls Utilities. Here you can access account information, view your bill, make payments and place requests or inquiries. To login, enter your Email Address and Password in the fields below. Email Address Password For new user account registration Click Here For a one-time payment without registering Click Here

Frequently Asked Questions

How do I pay my Falls water bill online?

Recently some customers reported being directed to a website called DOXO to pay their bill online. We would like to state that Falls Water Company is in no way affiliated with this service. The payment option for online payment is secured through our website HERE. If you have questions or are unsure, please call the office at (208) 522-1300.

How do I pay my Idaho Power Bill?

Bring a copy of your most recent bill or your 10-digit Idaho Power account number. Pay stations have a maximum payment amount of $2,500. If the amount you are paying exceeds this amount, you may need to make multiple payments. Pay stations marked with an * do not accept business checks. Your payment may take up to three days to process.

Where do I pay my taxes in Idaho Falls?

Taxes may be paid in person at the Treasurer’s Office at 500 N Capital Ave. or mailed to: Bonneville County Tax Collector 605 N Capital Ave. Idaho Falls, ID 83402 Office hours are 8 a.m. to 5 p.m., Monday through Friday. We accept cash, checks, money orders or cashiers checks. When mailing payments please do so EARLY.

How do I request services from Idaho Falls power?

For Fiber Optic service please contact Idaho Falls Power at 208-612-8725. Request for utility services are also available online and though the customer self-service portal. The Utility Billing Department can also help you with billing questions, establish budget billing, as well as Auto Pay.

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