Henrico Utilities Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for henrico utilities bill pay by using the official links that we have provided below.

Online Payments – Henrico County, Virginia

https://henrico.us/services/online-payments/

You may pay your Henrico County utility bill by phone at (804) 501-4275 (option 1). This option links the customer to Paymentus. A $2.65 service fee is charged … Taxpayers can pay online through Paymentus. The County accepts VISA, MasterCard, American Express, Discover Card and Electronic Checks.

Pay Utility Bill – Henrico County, Virginia

https://henrico.us/services/pay-utility-bill/

You may pay your Henrico County utility bill by phone at (804) 501-4275 (option 1). This option links the customer to Paymentus. A $2.65 service fee is charged for each utility payment made through Paymentus. The County has partnered with PayNearMe to offer an easy and convenient cash payment option at your local 7-11 stores.

  • Location: 4301 E. Parham Rd, Henrico, 23228, VA

Frequently Asked Questions

How do I contact Henrico County Public Utilities?

Henrico County Public Utilities. Address. 4301 East Parham Road, Richmond, Virginia, 23228. Phone. 804-501-4517.

What can you pay online in Henrico County?

Henrico County accepts electronic payments for personal property taxes, real estate taxes, utility bills, parking tickets, false alarm fees, planning fees, building inspection fees and elevator certificate fees. The Henrico Department of Public Utilities bills customers for water and sewer services bi-monthly.

What can Henrico County do to help with my cooling Bill?

Henrico County Social Services – Government runs the Cooling Bill Assistance Program, which helps eligible households with their cooling bills and needs. Provides cash payments to fuel vendors and utility companies for qualifying emergency repairs to cooling or heating equipment.

Are You overdue on your water and sewer bills Henrico County?

Henrico County is offering the program to residents using CARES ACT funding. Customers whose water and sewer bills are more than 30 days overdue because of economic hardship can apply for financial relief.

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