Gaston County Utilities Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for gaston county utilities bill pay by using the official links that we have provided below.

Utility Customer Service – City of Gastonia

https://www.cityofgastonia.com/residents/utilities-customer-service.html

Pay your bill anytime, from anywhere, using MasterCard, VISA, Discover or Electronic check, with no additional fees, by calling 1-888-484-9465. Please be sure … Payment Options. Utility Customer Service is responsible for timely and accurate billing for City of Gastonia services, the collection of City revenues and …

City of Gastonia – Utility Customer Service

https://www.cityofgastonia.com/residents/utilities-customer-service.html

Payment Options. Utility Customer Service is responsible for timely and accurate billing for City of Gastonia services, the collection of City revenues and requests for new, transfer or termination …

Frequently Asked Questions

Who is responsible for utility billing in Gastonia NC?

Utility Customer Service is responsible for timely and accurate billing for City of Gastonia services, the collection of City revenues and requests for new, transfer or termination of utility service. If you are a City of Gastonia Utility customer and have an after-hours emergency with your utility service, please call 704-866-6843.

How do I pay my Gastonia water bill?

You can pay your bill online with a debit card, credit card or bank account, 24 hours a day, seven days a week, with no additional fees. For your convenience, a link is also located on the main page of the City of Gastonia’s website at www.cityofgastonia.com. Here you will find all the information you need to make your payment.

How do I contact Gastonia utility for after-hours emergencies?

If you are a City of Gastonia Utility customer and have an after-hours emergency with your utility service, please call 704-866-6843.

Where can I get help in Gaston County?

Cramerton Ministerial Relief Fund – The fund can provide financial assistance for utilities if someone has a cut off notice. Food may be offered too. 501 Cramer Mountain Rd., Cramerton, NC 28032, phone number (704) 824-3784 Housing programs – There are several resources available in Gaston County.

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