Duke Energy Customer Service Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for duke energy customer service bill pay by using the official links that we have provided below.

Billing & Payment Options – For Your Home – Duke Energy

https://www.duke-energy.com/home/billing

Choose from a variety of billing and payment options designed to make paying your Duke Energy bill simple, secure and convenient.

Pay Bill Online – Duke Energy

https://www.duke-energy.com/home/billing/pay-bill

Make a payment by phone You can call us at 800.777.9898 anytime and make a payment through our automated phone system. Mail us a check or money order Duke Energy P.O. Box 1094 Charlotte, NC 28201-1094 Make payments and more with the Duke Energy app You can use your Duke Energy app to set up payments, view your billing history and much more.

Frequently Asked Questions

How do I pay my Duke Energy Bill?

Current features of the Duke Energy app allow you to:

  • Easily log in. …
  • View and pay bill. …
  • Report an outage. …
  • Track energy usage. …
  • Set up bill reminders. …
  • Save more. …
  • Customer service. …
  • Updated bill pay flow for customers in Florida and the Carolinas.
  • Updated outage flow for customers in Florida and the Carolinas.
  • Bug Fixes.

How to contact Duke Energy by phone?

GetHuman features available:

  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Duke Energy (NC & SC) rep
  • Pro tips & talking points

Where can I pay Duke Energy Bill?

Duke Energy Bill Pay Phone Number

  • Indiana: 800.521.2232
  • Florida: 800.700.8744
  • Kentucky: 800.544.6900
  • NC: 800.777.9898
  • Ohio: 800.544.6900
  • SC: 800.777.9898

How to call Duke Energy?

  • Look up! …
  • Electricity and water don’t mix. …
  • Meters and other electrical equipment may be located on the outside of a home or building. …
  • Be cautious on the roof. …
  • Use care when painting. …
  • Be careful with ladders and other metal objects. …
  • Call before working or lifting. …
  • Don’t prune near power lines. …
  • Call before cutting. …

More items…

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