Duke-Energy/Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for duke-energy/bill pay by using the official links that we have provided below.

Billing & Payment Options – For Your Home – Duke Energy

https://www.duke-energy.com/home/billing

Choose from a variety of billing and payment options designed to make paying your Duke Energy bill simple, secure and convenient.

Pay Now – Duke Energy

https://www.duke-energy.com/Home/Billing/Billing-Payment-Options/Pay-Now

Make a one-time, same-day payment using Speedpay. Sign in to your Duke Energy account, or pay using your Duke Energy account number.

Frequently Asked Questions

How do I pay my Duke Energy Bill?

Current features of the Duke Energy app allow you to:

  • Easily log in. …
  • View and pay bill. …
  • Report an outage. …
  • Track energy usage. …
  • Set up bill reminders. …
  • Save more. …
  • Customer service. …
  • Updated bill pay flow for customers in Florida and the Carolinas.
  • Updated outage flow for customers in Florida and the Carolinas.
  • Bug Fixes.

What is Duke Energy equal payment plan?

“The Equal Payment Plan is a free service for North Carolina customers that makes managing your cash flow easier by providing predictable monthly bills.” Duke webpage

What is Duke Energy customer service number?

What Is the Duke Energy 1-800 Phone Number? The Duke Energy company contact number is 1-800-777-9898. This number handles billing and payment inquiries, service questions, account changes, outage and storm reports and information. Duke Energy’s headquarters are located in Charlotte, North Carolina.

What is Duke Energy late fee?

Duke Energy will waive late payment fees and fees for returned payments for its millions of electric customers and discontinued service disconnections for unpaid bills.

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