Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for decatur utilities bill pay by using the official links that we have provided below.
Utility Services Decatur Alabama | Decatur Utilities | United …
https://www.decaturutilities.com/
Pay by mail to DU, PO Box 2232, Decatur , AL 35609. Check or money order · Pay in person at DU’s Main Office M-F, 8:00 a.m. – 4:30 p.m.. Check or cash · Pay in … Online Bill Payment · Access Your Account · How-to Videos · Outage Center · Start/Stop Service · Schedule Appointment · Careers at DU · Purchasing.
Billing & Payment – Decatur Utilities
https://www.decaturutilities.com/billing-payment
Pay by mail to DU, PO Box 2232, Decatur, AL 35609. Check or money order. Pay in person at DU’s Main Office M-F, 8:00 a.m. – 4:30 p.m. Check or cash 1002 Central Parkway SW 35601. Pay in person at Moneygram locations. Cash View locations. Call ahead to verify that your desired location accepts DU payments Pay at our Self-Service kiosks
Frequently Asked Questions
What does Decatur utilities do?
Decatur Utilities has 165 employees working to achieve our vision of being your “supplier of choice” for utility services. The Decatur Street & Environmental Services Department provides household garbage pickup once a week through the Sanitation Department. There is a monthly fee included on the Decatur Utilities electric bill.
When will I be billed for my Decatur utilities bill?
Customers are billed once each month utility services used during a period of approximately 30 days. Dates of service are clearly displayed on the Decatur Utilities (DU) billing statement. View a sample bill HERE. A late fee is assessed on any amount not paid by the due date shown on the bill.
How do I enroll in auto-pay for Decatur utilities?
Complete the Debit Authorization Form and return to Utilities Office at Decatur City Hall to enroll in Auto-Pay. This will deduct your monthly bill directly from your checking account. The City of Decatur Utilities Department now offers online access to your Utilities account.
How do I set up water service in Decatur?
When you move to a new home in Decatur, you’ll most likely already have running water, but you’ll still need to set up water service with the Dekalb County Water. Luckily, Decatur has made it pretty simple with the following online form. Starting service generally takes just two business days.