Cedar Rapids Utility Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for cedar rapids utility bill pay by using the official links that we have provided below.

Pay Bill Online – Welcome to the City of Cedar Rapids, Iowa

https://www.cedar-rapids.org/pay_bill_online/

To pay by phone, call 1-888-821-2215. Please have your utility account number and credit card information available when you call. Payment options include:. Check and web e-check payments will not be accepted. Please call Water Division Customer Service with any questions: 319-286-5900 · See other payment options.

Explore content from cedar-rapids.org

https://www.cedar-rapids.org/residents/utilities/payment_options.php

The City of Cedar Rapids is excited to partner with Paymentus to provide an all-new utility bill payment system for Cedar Rapids residents. Our online Customer Portal combines …

Frequently Asked Questions

What’s new with digital bill payment in Cedar Rapids?

After successful implementation of a new digital payment system for utility bills in November 2021, the City of Cedar Rapids has now launched a similar enhanced digital payment system for non-utility bill types, including:

What does a Cedar Rapids municipal utility bill cover?

Your Municipal Utility Bill covers a variety of services including drinking water, sanitary and storm sewer, wastewater treatment, garbage, recycling and yard waste collection and disposal. The City of Cedar Rapids has partnered with Municipal Collections of America (MCOA) to collect payment on past-due billings.

How does the city of Cedar Rapids collect past-due bills?

The City of Cedar Rapids has partnered with Municipal Collections of America (MCOA) to collect payment on past-due billings. Account holders with uncollected debt may have received a notice letter from MCOA providing payment options.

How long does it take to pay for Cedar Rapids Water?

The Cedar Rapids Water division works around the clock to provide the best quality drinking water and service to our customers. Please note: online payments are now powered by Paymentus. Payments are posted to your account in 1–2 business days. If you need to make a time-sensitive payment, see payment options. New Customer?

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