Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for austin energy bill pay by using the official links that we have provided below.
City of Austin Utilities
You may mail in your City of Austin utility bill payment with a personal check, cashier’s check, or money order. Learn More · Pay In Person. The City of Austin … Start, stop or transfer utility services; Choose your energy source; Sign up for Paperless Billing ; Pay your bill securely; Track your usage. Register.
Austin Energy
Customer Services 512-494-9400 Outside Austin call toll-free: 888-340-6465 City of Austin Utilities Online Start/Manage Service Billing & Payment Bill Disputes Contact City of Austin Utilities Disability Assistance VRS calls are accepted Request Accommodations Report Outages 512-322-9100 View Outages Online Report Outage & View Status
Frequently Asked Questions
How to read your Austin Energy Bill?
Austin Energy rates are set to increase this September for the first time in 18 years. If you’re wondering how much your electric bill will go up, Austin Energy wants you to know about a new version of its online “Electric Rate Calculator.” “It will help customers start to understand the new rates,” Carlos Cordova with Austin Energy said.
Can I pay my electric bill with cash?
You can pay by sending a cheque directly to your energy supplier in the post, or by paying it in cash or cheque through your bank or local post office. What are the rules for paying by cash or cheque? The golden rule of paying by cash or cheque is to leave enough time to submit your cash or cheque to avoid any late-payment charges.
How can I pay my energy bill?
You can top up your meter in a number of ways, including:
- Putting money on a top-up card at the Post Office
- Finding a shop with a PayPoint or PayZone machine and topping up there
- Going online to your provider’s app or website and making a payment
How to pay your first energy bill?
Various types of in-person payments are accepted including:
- Cash
- Money orders (written to the authorized payment center, not to Dominion Energy)*
- Checks (including personal checks, traveler’s checks, and cashier’s checks)*
- Pin-based debit cards (Walmart and Kroger locations)
- Walmart MoneyCard (Walmart locations)