Ann Arbor Water Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for ann arbor water bill pay by using the official links that we have provided below.

Login: CustomerWeb

https://water.a2gov.org/

To pay by phone, have your 12 digit water billing account number and call 844.395.2242. There is no charge to pay by phone. Mail. Send checks to: Dept # 77610 Or pay without logging in. Guest Pay . Help us improve by taking our customer satisfaction survey. Policies and Notices | Privacy and Security. Login. The vast majority of Ann Arbor residents and businesses are billed on a quarterly basis for water , sewer service and stormwater. These rates pay to maintain … To start or stop water service in the City of Ann Arbor , please fill out an online form​ or call the Water Utilities Department at 734-794-6333.

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https://www.a2gov.org/services/Pages/Paying-My-Bill.aspx

Frequently Asked Questions

Where can I make a payment to the city of Ann Arbor?

In person payments can be made at the City of Ann Arbor Customer Service & Payment Center located within Larcom City Hall, 301 E. Huron, Ann Arbor, MI 48104. Business hours are Monday through Friday 8:00 a.m. to 5:00 p.m. (except holidays).

How do I set up water service with the Ann Arbor Water?

When you move to a new home in Ann Arbor, you’ll most likely already have running water, but you’ll still need to set up water service with the Ann Arbor Water. Luckily, Ann Arbor City has made it pretty simple with the following online form. Starting service generally takes just two business days. Click here to fill out a Start Service Form.

How do I make a payment on my water bill?

Click here to make an online payment. To pay by phone, have your 12 digit water billing account number and call 844.395.2242. There is no charge to pay by phone. *Please include bill stub or full account number on check.

Where can I drop off a check in Ann Arbor?

*Please include bill stub or full account number on check. Drop boxes are available 24-hours a day on the north side of the City Hall, 301 E. Huron, Ann Arbor, MI 48104 located on the corner of East Ann St and North Fifth Ave (Blue drop box) as well as in the building, just inside the Ann Street entrance (Black drop box).

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