Jea Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for jea bill pay by using the official links that we have provided below.

Sign In | JEA

https://www.jea.com/manage_my_account/

Sign up for a jea .com account and enjoy many of our features including: Online Bill Pay , Request an Extension, Usage Breakdown and more.

Pay Your Bill Online | Billing and Payment Options – JEA

https://www.jea.com/my_account/billing_and_payment_options/pay_your_bill_online/

Card payment vendors charge a convenience fee for processing card transactions. This convenience fee is actually a processing fee and goes directly to the payment vendor—in JEA’s case, the vendor is KUBRA. To help keep the convenience fee as low as possible for our customers, JEA requested proposals from and evaluated many vendors.

Frequently Asked Questions

How to get help to pay your JEA Bill?

  • Photo identification
  • Social Security cards for all household members
  • Current lease or mortgage documents
  • Utility bill
  • Documented proof of emergency, such as medical bills or car repair receipts
  • Proof of income

How do you pay an outstanding JEA Bill?

  • PLEASE NOTE: You can only apply online to receive these funds; Requests are not being accepted over the phone. …
  • On June 24, 2020, the City approved $2 million in federal CARES Act funds for COVID-19 relief to assist JEA residential customers at risk of disconnection for non-payment. …
  • This card must be used to pay your JEA bill.

More items…

How do I cancel a payment in bill pay?

Here’s how you can do a stop payment order:

  • To stop the next scheduled payment, give your bank the stop payment order at least three business days before the payment is scheduled. …
  • To stop future payments, you might have to send your bank the stop payment order in writing. …
  • Be prepared to include a copy of your revocation to the company (see step 1) with your written stop-payment order.

What are the benefits of using bill pay?

Benefits of Podium Payments for Healthcare Companies Like Yours

  1. Get paid in minutes, not months. The benefits of text messaging overshadow even the most diligent phone call follow-up system. …
  2. Get paid regularly. An overwhelming 90% of customers say they’re willing to receive texts from businesses and brands. …
  3. Increase security. …
  4. Decrease cost to collect payments. …
  5. Improve reporting. …

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