Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for dallas water bill pay online by using the official links that we have provided below.
How to Pay Water Bill – City of Dallas
https://dallascityhall.com/departments/waterutilities/Pages/how_to_pay.aspx
You may pay your bill Online by going to the City of Dallas ePay site. Once you enroll in this service you can pay your bill online each month.
How to Pay Water Bill – Dallas
https://dallascityhall.com/departments/waterutilities/Pages/how_to_pay.aspx
You may pay your bill Online by going to the City of Dallas ePay site. Once you enroll in this service you can pay your bill online each month. Payments will be posted to your account within 2 business days. You must provide an e-mail address so that an e-mail can be sent to you each month when your bill has been posted.
Frequently Asked Questions
How can I pay my Dallas water bill online?
- Please go to http://www.dallascityhall.com/ and click on “Pay…Utilities and Services Bill” in the left hand column.
- Enter your username and password on the Login Page
- Click “Log on”
- Click on the “My Account” tab
- Click the “Profile” link on the Account Summary screen
- In the “Mailing Address” section at the top of the page, click the “Edit” button
How to make a water bill payment online?
- Failure to pay a bill;
- Failure to pay a requested deposit;
- Failure to arrange payment of a returned check;
- Unauthorized connection to the water supply system;
- Tampering with meters or other DWU equipment;
- Violation of any water or wastewater-related City of Dallas ordinances; or,
- When a customer creates a hazardous condition by leaving water on too long.
How do I pay my water bill online?
Use these helpful tips to ensure a smooth payment process:
- Please do not mail cash
- We accept check, money order, or cashier’s check.
- Make checks payable to “City of Phoenix”
- Please do not staple or tape your check to the bottom portion of the bill
- Write your City Services 10-digit account number on the check
- Send the bottom portion of the bill
Can you pay a water bill online?
You can pay your water bill online through the following options: Make a one-time payment with your Mastercard, Visa, American Express or Discover Card. The credit card processing company will charge you a $3.95 fee. Make a one-time payment using your bank account. This service is free of charge.