Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for austin water bill pay by using the official links that we have provided below.
Customer Service Home | AustinTexas.gov
https://www.austintexas.gov/department/customer-service-home
Call City of Austin Utilities Customer Care at 512-494-9400. I want to pay my bill , start or stop water service, manage my utility account and more. Pay My …
COA Login – City of Austin Utilities
https://coautilities.com/wps/myportal/occ/occ/selected/bill/paymybill/
Pay your bill securely; Track your usage; Register. Is your registration pending? To finish registering, confirm your email. Contact City of Austin Customer Care. Monday – Friday 7:00 a.m. to 9:00 p.m. CST. Saturday 9:00 a.m. to 1:00 p.m. CST . 512-494-9400 TDD: 512-477-3663. Outside Austin call toll-free: 888-340-6465.
Frequently Asked Questions
How do I pay my Austin Utility bill?
You may mail in your City of Austin utility bill payment with a personal check, cashier’s check, or money order. The City of Austin provides Utility Service Centers, authorized pay stations, and drop boxes around the community to make it easy for you to pay in person.
How to contact Austin water for customer assistance?
UNDERSTANDING YOUR WATER BILL For over 100 years, Austin Water has been providing customers with reliable services. For more information on Customer Assistance Programs (CAP) and ways to save visit: AustinWater.org orCall 3-1-1. Residential Customers | Water / Wastewater
What is included in my Austin Utility bill?
Your bill includes charges for your City of Austin utility services. Depending on where you live, it can include charges for drainage, electricity, solid waste, street service, wastewater, and water. Depending upon where you live in our service area, you may be billed for electric service, water service, or both.
What’s new at City of Austin Utilities?
City of Austin Utilities is also offering a new, more flexible payment option that allows customers to pay outstanding balances over a longer time. Customers who have been financially impacted by COVID-19 can spread their payments over 36 months, instead of the standard 24-month payment arrangement. All customers in need qualify.